Most of us have, or at least know someone who has a horror story about a tradie. Whether it be an electrician, plumber, builder etc who has let them down a little or a lot, in one way or another. We know, we hear about it every day from our customers who have had bad experiences with other companies and sole contractors. Finding a great tradie can be like finding an honest politician, not so easy. Even though there are many professional, honest and talented tradesmen out there. So how do you avoid picking the wrong one and choose the best one? Here are 5 x Valuable Tips to help you make the right decision:
Do Your Homework – Reputation is everything. Check the online reviews ‘that aren’t on their website’. Try Google Reviews or Trust pilot. If they haven’t had a review in over a year, that’s a red flag. Even go one step further, and ask for a verbal customer reference. A flashy website and good SEO (Top of page listings) do not necessarily mean they are a quality business.
Are They Accredited & Aligned With a Trusted Industry Body such as Master Builders, Master Plumbers or Master Electricians? This means they are usually heavily regulated by industry code and safety practices. In other words they do things by the book.
How Long Have They Been in Business and How Much Industry Experience Do They Have? We’ve all heard the phrase or said to our kids, I didn’t come down in the last shower! Well sadly a lot of tradies did. It takes a minimum of 10 years of experience in your chosen trade, to be considered an ‘Expert’. If they have under five years experience, find someone who has more!
The Cheapest Price Usually Represents The Cheapest Quality There’s no doubt we are all looking for good value. However, it’s important to remember that the term “value for money” also means completing an outstanding job for a fair price, or getting something of good value for the price paid. If a quoted price is really cheap compared to others, you have to question why and what the end result will be? Always get the quote in writing, and ask for the job time frame. The last thing you want is a job that should take a day, taking an entire week, because a tradie won’t commit to your job.
Check Their Warranty Statements, Insurances and Support Network Peace of mind comes from knowing if something goes wrong, you are dealing with a reputable and integral company. Which means they are fully insured, really value customer care and will fix any workmanship issues at their own expense. Did you know Accredited Master Electricians will always provide you a 12 month warranty on all workmanship? This is probably the most important point, to consider, as so many have been left with the red tail light warranty (going over the hill), hence where the horror stories begin…..
We hope this article helps next time you are looking for the best of the best. Finding a trusted tradie is like finding a great hairdresser, they make you look good and you will want to stick with them! Got questions?
Contact our friendly team today on 1300 627 727